KL Real Sol S.L. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services related to property sales in the Costa del Sol.
1. Information We Collect
We may collect and process the following personal data:
Communication Data: Any correspondence between you and us, including emails and form submissions.
Contact Information: Name, email address, phone number, and postal address.
Property Interest Data: Details about the properties you enquire about or show interest in.
Website Usage Data: Information collected via cookies and analytics tools, such as your IP address, browser type, and browsing behavior on our site.
2. How We Use Your Information
We process your personal data for the following purposes:
- To respond to property enquiries and provide requested information.
- To facilitate property viewings, sales, and after-sales communication.
- To send newsletters, market updates, or property alerts (only if you have opted in).
- To improve our website and marketing effectiveness.
- To comply with legal and regulatory obligations.
3. Legal Basis for Processing
We process your data under the following lawful bases:
- Consent: When you sign up for newsletters or property alerts.
- Contractual Necessity: When handling your property enquiries or transactions.
- Legitimate Interest: To improve our services and maintain communication with prospective clients.
- Legal Obligation: To comply with applicable real estate and financial regulations.
4. How We Share Your Information
We only share your personal data in the following scenarios:
- With trusted service providers (e.g., IT providers, marketing platforms) to facilitate our services.
- With legal or governmental authorities when required by law.
- With partner real estate agencies when collaborating to fulfill your property request (only with your consent).
We do not sell your personal information to third parties.
5. International Data Transfers
Your personal data may be transferred outside the European Economic Area (EEA) only where adequate safeguards are in place, in compliance with GDPR requirements.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. After this period, data will be securely deleted or anonymized.
7. Your Data Protection Rights
Under GDPR, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request corrections to any inaccurate or incomplete data.
- Erasure (“Right to be Forgotten”): Request deletion of your personal data where legally permissible.
- Restriction & Objection: Limit or object to certain types of processing.
- Data Portability: Request your data in a structured, commonly used format.
- Withdrawal of Consent: Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at info@realsol.eu
8. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and analyze site traffic.
- Essential Cookies: Required for site functionality.
- Analytics Cookies: Help us understand user behavior to improve our website.
You can manage or disable cookies in your browser settings.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or loss.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites and encourage you to read their policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us
